Australia

Covid19

Correct as of 26.03.2020 at 10:00 GMT

Local support information for current students

Question Answer
Is the Centre open? Flinders International Study Centre (FISC) continues to deliver classes to all programs. From Friday 20 March to Monday 20 April all classes will be conducted in a virtual classroom environment. There are no students or staff on campus during this time but staff are contactable on fisccampus@studygroup.com or +61 8 7220 9201.

Given the rapidly changing situation, we are working on the best options for students to continue their studies and have the best experience possible. As such, it may be necessary for students to continue with the virtual classrooms after Monday 20 April but students will be advised if this change is necessary.

We will be sharing specific information with all students on how to use and access your learning online so please keep checking your emails and look out for this guidance.
What campus facilities are currently available? Although the campus is not open, all essential services will still be provided via Zoom, email or phone. Every student will be contacted each week by the Student Support team, and teachers are available for consultation. Individual teachers will advise of counselling times.
What is the current health advice in Australia? The official updates from the Australian government provide the latest health advice and information on how to help prevent the spread of infection in Australia.

View the Australian government’s information for the public on the coronavirus.
What should I do if I am in Australia and I feel unwell? If you show the symptoms of COVID-19 then you should follow official Australian medical advice which is found below, along with details about how to self-isolate. You should also contact your Study Centre for further information.

People with coronavirus may experience:
  • fever
  • flu-like symptoms such as coughing, sore throat and fatigue
  • shortness of breath
If you develop symptoms within 14 days of last contact with a confirmed case or of returning to Australia, you should seek medical attention. Your doctor will tell you if you need to get tested.

If you want to talk to someone about your symptoms first, call the National Coronavirus Helpline for advice.

Call this line if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week - 1800 020 080.
Can I travel home? We are advising all current students not to travel at this time if possible.

All our staff and students have been instructed on what to do if they feel unwell, and our welfare teams are trained to support students who have health concerns.

Our Study Centre staff are in regular contact with students to provide more specific advice based on their individual circumstances and ensure that they have all the support they need on campus.

All of our actions are guided by medical advice from the government and public health authorities, as well as the teaching decisions made by Flinders University.

Study information

Question Answer
Is my course available online? Students are able join online classes via a PC, laptop or smart device connected to the internet in Australia. Students are advised to please not come to campus during this time.

Further to this, each student’s attendance at virtual classes will be monitored and AEP and Foundation students need to maintain attendance above 80%.

We are asking all students to continue to monitor their emails on a regular basis.
How will you monitor my attendance? As teaching is moving to virtual classrooms, attendance will be monitored through engagement with virtual classrooms. More details will be provided by your tutors. Please continue to monitor emails for further information.
How can I complete my exams? Some students will be required to attend campus for face-to-face assessments.

We will provide more guidance on assessments and exams relating to specific programs of study in due course. These will be in line with approaches taken by Flinders University and, as appropriate, with guidance that is due to be issued by the Australian government.

Additional Information

Where should I go if I have further questions?

For enquiries related to students who are already at the Study Centre, please contact the Centre. Please send all other enquiries to globalstudentsupport@studygroup.com.

Study Group Australia Pty Limited trading as Flinders International Study Centre delivers its own pathways courses leading to undergraduate studies at Flinders University. Study Group Australia Pty Limited trading as Flinders International Study Centre is also a third party delivering pre-masters courses on behalf of Flinders University.

Provider: Study Group Australia Pty Limited trading as Flinders International Study Centre.

CRICOS provider code: 01682E. ABN: 88 070 919 327